Return policy
Return Policy
Welcome to our return policy. We aim to make your shopping experience hassle-free. Please read the following information carefully.
30-Day Return Policy:
You have 30 days from the date of receipt to request a return.
Eligibility:
To be eligible for a return, your item must:
- Be in the same condition as received, unworn or unused, with tags, and in its original packaging.
- Include the receipt or proof of purchase.
Starting a Return:
Contact us at [email protected] to initiate the return process.
Return Address: 1751 W Card Rd, Hillsdale, MI 49242
Returns without prior authorization will not be accepted.
Return Shipping:
If your return is approved, we'll provide a return shipping label and instructions.
Damages and Issues:
Inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect.
Exchanges:
The quickest way to exchange an item is to return it and place a new order.
European Union 14-Day Cooling Off Period:
Customers in the EU have the right to cancel or return orders within 14 days of receipt, provided the item meets eligibility criteria.
Refunds:
We'll notify you upon receiving and inspecting your return. If approved, refunds will be processed within 10 business days.
If you haven't received your refund after 15 business days, contact us at [email protected].
If you have any questions or concerns regarding returns, feel free to reach out to us. Thank you for shopping with us!